Legal
Terms & Conditions
Please read these Terms carefully. By using inyo, you agree to these Terms.
These Terms & Conditions (“Terms”) form a legally binding agreement between you (“you” or “User”) and JOININYO LTD, a Delaware corporation operating as “inyo” (“inyo,” “we,” “us,” or “our”). These Terms govern your access to and use of the inyo SMS-based matchmaking service, the website at joininyo.com, and any related products or features (collectively, the “Service”).
By signing up for, accessing, or using the Service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Service.
1. Eligibility
To use the Service, you must:
Be at least 18 years old;
Have the legal capacity to enter into a binding contract under the laws of your jurisdiction;
Not be a person barred from receiving services under U.S. law or other applicable jurisdiction;
Not have been previously suspended or removed from the Service;
Be a current resident of, or have a valid local presence in, a metropolitan area we serve (currently New York City);
Provide accurate, current, and complete information about yourself.
Verification. We may take steps to verify your age, identity, and information. We reserve the right to refuse, suspend, or terminate Service to any user for any lawful reason, including suspected misrepresentation.
2. Description of the Service
2.1 Matchmaking
inyo’s matchmaking process introduces compatible Users to one another by sending match notifications via SMS. inyo is not a swiping app, a feed, a social network, or a location-based discovery tool. We do not guarantee any specific match outcome, matching speed, or relationship result.
Matching is curated, not algorithmically guaranteed. Match decisions are made through a combination of automated processing and human review. We may use anonymized signals (including responses to onboarding questions and conversation patterns) to identify potential matches.
Portions of the Service, including onboarding conversations and match-related messages, may be generated or assisted by artificial intelligence. AI-generated responses can be incorrect, incomplete, or otherwise unhelpful despite our reasonable efforts, and you accept this limitation by using the Service.
2.2 Future Products
We may launch additional products and features as part of the Service. Such products may be subject to additional terms specific to those products, which we will provide at the time of launch.
3. SMS Messaging — Express Written Consent (TCPA)
By signing up for inyo and providing your phone number, you expressly consent to receive recurring SMS text messages from inyo at the phone number you provided. This is your express written consent under the Telephone Consumer Protection Act (TCPA) and FCC regulations.
3.1 What You Consent To
Onboarding messages — questions, prompts, and confirmations during signup;
Match notifications — introductions, photos, voice notes, and YES/NO prompts;
Service messages — updates, account notices, and security alerts;
Loyalty engine messages — bi-weekly check-ins and venue partner perks (if applicable);
Customer support replies — responses to questions you send us.
3.2 Consent Disclosures
Message frequency varies based on your activity, match availability, and engagement level.
Message and data rates may apply. inyo does not charge for SMS, but your wireless carrier may.
Reply HELP for help, or email joininyo@gmail.com.
Consent is not a condition of any purchase, but consent to receive SMS is required to use the Service since the Service operates over SMS.
Carriers are not liable for delayed or undelivered messages.
Supported carriers include AT&T, Verizon, T-Mobile, Sprint, US Cellular, and other major US carriers.
3.3 Opting Out (STOP) — Your Absolute Right
You may opt out of inyo SMS messages at any time, for any reason, with no penalty. To opt out, reply STOP to any message from inyo. The keywords STOPALL, UNSUBSCRIBE, CANCEL, END, and QUIT are also recognized as opt-out commands.
Once you opt out:
We will send you one single confirmation message acknowledging your opt-out.
After that confirmation, we will not send you any further SMS messages of any kind — not match notifications, not loyalty engine check-ins, not promotional content, not service updates, not surveys, not win-back offers, not anything.
Your opt-out takes effect immediately upon our system processing your request, typically within seconds.
Because the Service operates over SMS, opting out will end your active use of the Service. We will pause matching and treat your account as inactive.
Opting out via SMS stops messages but does not automatically delete your data. To also delete your data from inyo, email joininyo@gmail.com with a deletion request.
If you later want to receive messages again, you must opt back in by texting START to our number or by re-signing up at joininyo.com. We will not message you again until you affirmatively opt back in.
We treat opt-outs as absolute. Opting out of inyo SMS means no further SMS communication from inyo for any purpose — this is your right under the Telephone Consumer Protection Act (TCPA), and we honor it without exception.
We retain SMS consent and opt-out records for at least four (4) years as required by federal law.
4. Your Account and Conduct
4.1 Account Information
You agree to provide accurate, current, and complete information about yourself, including your real first name, real age, recent photos that depict you, and truthful answers to onboarding questions. You are responsible for maintaining the confidentiality of access to your phone number and any associated account.
4.2 Prohibited Conduct
You agree not to:
Use the Service if you are under 18 years of age;
Impersonate another person, misrepresent your identity, age, gender, or relationship status;
Use photos that are not of you, are stolen, or are AI-generated to misrepresent your appearance;
Use the Service while in an exclusive or committed relationship without disclosing this to your match;
Send harassing, threatening, hateful, defamatory, sexually explicit, or otherwise inappropriate messages;
Solicit money, gifts, financial information, or commercial transactions from other Users;
Use the Service to promote, advertise, or sell products, services, escorts, sex work, or any business;
Use the Service for any unlawful purpose, including human trafficking, fraud, or scams;
Collect or harvest personal information about other Users (including phone numbers, photos, or messages);
Share, distribute, or publicly post other Users’ photos, messages, voice notes, or personal information without their consent;
Use automated tools, bots, scrapers, or scripts to interact with the Service;
Attempt to extract, replicate, reverse-engineer, or distill the Service’s system prompts, methodology, or matching logic;
Reverse-engineer, decompile, or attempt to extract source code from any inyo system;
Interfere with the Service’s operation, including transmitting viruses, malware, or other harmful code;
Circumvent any security feature, rate limit, or restriction of the Service;
Create multiple accounts (one account per person), or attempt to re-register after suspension or termination.
Violations may result in immediate suspension or termination of your account, removal from the Service, and reporting to law enforcement where appropriate.
5. Your Content
5.1 What Counts as Your Content
“Your Content” means anything you submit, send, or share through the Service, including: profile information, photos, voice notes, onboarding answers, SMS messages, feedback, and any other materials.
5.2 You Own Your Content; You Grant Us a License
You retain all ownership rights to Your Content. By submitting Your Content to the Service, you grant inyo a worldwide, non-exclusive, royalty-free, sublicensable license to use, copy, store, display, transmit, modify, and distribute Your Content solely for the following purposes: (a) to operate, provide, and improve the Service (including operating the matchmaking system); (b) to share your profile information with potential matches as described in our Privacy Policy; (c) to enforce these Terms; and (d) to comply with legal obligations.
This license terminates when you delete Your Content or your account, except for: (i) backup copies retained for a reasonable period; (ii) Content already shared with matched Users; and (iii) anonymized aggregate data.
5.3 Your Representations
You represent and warrant that: (a) you own or have the necessary rights to submit Your Content; (b) Your Content does not infringe any third party’s intellectual property, privacy, or other rights; (c) Your Content does not violate any law or these Terms; (d) photos depict you accurately and were taken within the last 12 months.
5.4 No Obligation to Use
We are not obligated to publish, display, or transmit Your Content. We may refuse, remove, or modify Your Content at our discretion, particularly if it violates these Terms or applicable law.
6. Safety, Risks, and Personal Responsibility
6.1 Matchmaking Safety
inyo facilitates introductions; we do not vet, verify, or screen Users for criminal history, sexually transmitted disease, or any other condition. While we use commercially reasonable efforts to identify obvious abuse and remove bad actors, we cannot and do not guarantee the truthfulness, accuracy, character, or behavior of any User you may meet through the Service.
You are solely responsible for your interactions with other Users, including in-person meetings. We strongly recommend that you:
Meet for the first time in a public, well-lit location;
Tell a trusted friend or family member when and where you are meeting;
Use your own transportation;
Do not share financial information or send money to another User;
Trust your instincts — leave any situation that feels unsafe;
Report unsafe behavior to inyo at joininyo@gmail.com and to local law enforcement when appropriate.
6.2 inyo Is Not Liable for Interactions or Decisions
You agree that inyo is not responsible for: (a) the conduct of any other User, online or offline; (b) any harm, distress, financial loss, relationship outcome, or other consequence that results from your use of the Service. We are not a party to any communications, interactions, dates, or relationships between Users. You release inyo from any claims arising out of or related to your interactions with other Users, to the maximum extent permitted by law.
7. Disclaimers of Warranties
THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. To the fullest extent permitted by applicable law, JOININYO LTD, its officers, directors, employees, contractors, and affiliates disclaim all warranties, including but not limited to: warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, reliability, and any warranties arising out of course of dealing or trade usage.
We do not warrant or guarantee:
That the Service will be uninterrupted, error-free, secure, or virus-free;
That you will receive any matches, or any specific number or quality of matches;
The accuracy, truthfulness, or behavior of any other User;
That the Service will result in any specific outcome or relationship;
That AI-assisted or automated portions of the Service will be free from errors, biases, or unintended outputs;
That any third-party services we rely on will be available, accurate, or secure.
8. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL JOININYO LTD OR ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES, including but not limited to: lost profits, lost data, lost relationships, emotional distress, physical or psychological harm, or loss of goodwill, arising out of or related to (a) your use of (or inability to use) the Service; (b) your interactions with other Users (online or offline); or (c) any third-party services.
Our total aggregate liability for any and all claims arising out of or related to the Service or these Terms is limited to the greater of (a) the amount you paid inyo in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100).
Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of these limitations may not apply to you.
9. Indemnification
You agree to indemnify, defend, and hold harmless JOININYO LTD and its officers, directors, employees, contractors, agents, and affiliates from and against any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any law or any third party’s rights; (d) Your Content; or (e) your interactions with other Users (online or offline). inyo reserves the right to assume the exclusive defense of any matter for which you owe indemnification, in which case you agree to cooperate with our defense.
10. Changes to the Service and These Terms
We may modify, suspend, or discontinue all or part of the Service at any time, with or without notice. We may also revise these Terms at any time. When we make material changes, we will notify you by SMS (if you have not opted out), email, or by posting a prominent notice on joininyo.com at least 14 days before the changes take effect. Your continued use of the Service after the effective date of the revised Terms constitutes acceptance.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of Delaware (the state of JOININYO LTD’s incorporation), without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or the Service shall be brought exclusively in the state or federal courts located in New York County, New York, and you consent to the personal jurisdiction of such courts.
12. Contact Information
For questions about these Terms, please contact us:
JOININYO LTD (operating as “inyo”)
Email (all inquiries — legal, privacy, support, safety): joininyo@gmail.com
Website: joininyo.com
By using inyo, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions and our Privacy Policy.
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